For deleted, corrupted or inaccessible data on HDD, SSD, external drives, NAS, RAID and servers, we examine the situation and tell you the chance of recovery in writing. We do not give guarantees; we give a realistic assessment.
✓ On-site support across Turkey ✓ Cleanroom-grade lab ✓ Free initial assessment
When a drive fails, the data is usually still there. The real loss most often occurs during recovery attempts: the device is powered on and off repeatedly, software is installed, a "recovery tool" is downloaded onto the same disk, or the RAID array is rebuilt.
Each of these can destroy recoverable data permanently. Continuing to run a mechanically failing drive can physically scratch the platter surface — beyond that point nothing can be done.
The right move is to stop the device and describe the situation. A five-minute conversation sometimes decides the difference between recoverable and not.
Our weight is on the corporate side: servers, RAID and virtualisation. We also handle single drives and external media.
Disk loss in RAID 0/1/5/6/10 arrays, controller failure, and reconstructing array geometry after an incorrect rebuild.
Synology, QNAP and similar systems: corrupted volumes, deleted shares, LVM and file system damage.
Corrupted VMDK/VHDX files, deleted virtual machines and broken snapshot chains on VMware and Hyper-V.
Corrupted database files, dropped tables and restoring from an inconsistent backup.
Mechanical noise, drives not detected, drop damage, corrupted partition tables, accidental formatting.
Undetected SSDs, controller failure, data after TRIM, damaged USB sticks and memory cards.
Extracting unencrypted remnants, shadow copies, deleted earlier versions and unaffected backups.
Accidentally deleted shares, emptied recycle bins, and data that has not yet been overwritten.
Corrupted PST/OST files, deleted mailboxes and Exchange database damage.
The symptom says a lot about the failure type. The table gives a rough direction; the examination gives the answer.
| Symptom | Likely cause | Urgency |
|---|---|---|
| Clicking, ticking or grinding noise | Head or motor failure — mechanical | Power off now |
| Drive not visible in BIOS | Board, motor or firmware failure | High |
| Visible but asks to be formatted | Partition table or file system damage | Medium — stop writing |
| Freezes or is very slow when copying | Bad sectors spreading | High — stop using it |
| RAID shows degraded or failed | One or more disks dropped out | Do not rebuild |
| Virtual machine will not start | Disk file or snapshot chain corrupted | Medium |
| File names present, contents empty | Overwriting or encryption | Medium |
| Extensions changed, ransom note present | Ransomware | Disconnect from network |
You know what was done and what was found at every step. No chargeable work starts without your approval.
We discuss what happened, the type of device and which files matter. Even at this stage, "do not do that" is sometimes what saves the data. Free of charge.
We examine the device write-protected, establish the failure type and assess recoverability. You receive the finding, the realistic chance and the price in writing.
The decision is yours. If you do not proceed there is no charge and the device is returned. If you do, the scope and duration are agreed.
Wherever possible an image of the drive is taken first and the work is done on the copy. The original device is not touched.
You open and check the recovered files. If the critical files do not open, the job is not finished.
Data is delivered on new media. Working copies are deleted with your approval; we can document this in writing.
We say this up front, because working with someone who claims otherwise costs you more. Overwritten data does not come back. If new data has been written to the area a file occupied, that file's old contents are physically gone.
Equally, files locked with strong encryption cannot be opened without the key. In ransomware cases what we do is not break the encryption but find what was not encrypted — shadow copies, deleted earlier versions, unaffected backups.
Severe physical damage also has a limit. If the platter surface is scratched, the data in that area is gone.
What we offer is this: after examination you get a realistic assessment. If the chance is low, we say it is low. Taking a fee for nothing does not bring your data back.
Only the technician handling the case has access to recovered data. We sign a confidentiality agreement on request — for corporate clients we recommend it.
Copies taken during the work are deleted after handover with your approval, and we can document the deletion in writing. For data covered by KVKK or the GDPR, this is your obligation as well as ours.
Data recovery is expensive and uncertain. Backup is cheap and certain. Once the recovery is finished we review your backup design free of charge so the same event does not repeat.
Three things to check: is there an offline or immutable copy, does the backup actually restore, and who finds out when a job fails.
No, and no honest firm can. Recoverability depends on the failure type and on whether anything was written to the drive after the loss. We tell you the realistic chance in writing after examination.
The initial consultation and assessment are free. Nothing chargeable begins until you approve the work and the price. If you decline, there is no cost.
Logical failures usually take one to three days. Physical damage, RAID reconstruction or multi-disk systems take longer. We give a firm range after examination.
Only the technician working on the case has access. We sign a confidentiality agreement on request — for corporate clients we recommend it. Working copies are deleted after handover with your approval.
If the encryption is strong, decrypting the files is not possible and we say so at the outset. What we can do is find shadow copies, deleted earlier versions and unaffected backups. In most cases recovery comes from there.
If you are in Ankara you can bring it in or ask us to look on site. From other cities it can be shipped; we will explain how to pack it safely.
We assess the situation first and give you the scope and cost in writing. Please do not touch the device.
Prefer to talk right away:
0312 911 77 89