Fast response for PC, server, network, firewall and software problems. Monthly managed agreements that prevent most of them happening at all.
✓ 24/7 emergency response ✓ Monthly maintenance agreements ✓ Free on-site assessment
Reactive support is expensive in the way that matters — not the invoice, but the hours your staff spend unable to work. Most of what we are called out to could have been caught earlier: a disk that had been reporting errors for weeks, a backup job that had been failing silently, a certificate nobody was tracking.
A managed IT agreement puts those checks on a schedule and gives you a fixed monthly cost instead of unpredictable call-outs. You also get one point of contact — no working out whether the problem belongs to the hardware supplier, the network firm or the software vendor while everything is down.
End-to-end IT support from one team.
Immediate remote connection for the majority of issues, anywhere in Türkiye.
Engineer attendance in Ankara for installation and anything that cannot be fixed remotely.
Scheduled checks, updates, backup verification and priority response at a fixed monthly cost.
Windows Server, VMware, Cisco / Aruba / HP networking and FortiGate firewalls.
PCs, notebooks, printers, mailboxes and everyday user problems.
Round-the-clock reachability for critical situations under a support agreement.
Central management and monitoring of servers, network and end-user systems.
New starter setup and secure account removal when staff leave.
Practical security and software training for staff, plus IT roadmap advice.
Configurations, credentials, network diagrams and licence records are documented and handed over. That is not a courtesy — it is what makes you able to change supplier without a hostage negotiation, and it is a reasonable thing to demand from any IT provider.
Monthly reporting covers what was done, what was found, and what should be planned. If nothing happened that month, the report says so.
Most problems are handled remotely and immediately. Where an on-site visit is needed, we attend within Ankara the same day for contract clients.
Scheduled system checks, operating system and firmware updates, backup verification, security monitoring, licence renewal tracking and priority technical support at a fixed monthly cost.
Yes. We work both on a per-incident basis and under monthly agreements, whichever suits.
Remote support covers all of Türkiye. On-site attendance is standard in Ankara and arranged case by case in other cities.
Fixed monthly fee, priority response, monthly report. The site survey is free.
Prefer to talk right away:
0312 911 77 89